Support that scales
without the seat tax.
One inbox for email, chat, and Slack — with AI modes per queue, guardrails, and clean handoff to your team.
AI confidence: 94%
Draft ready for review
3 resolved today
2 by AI · 1 by team
Trusted by teams at
Everything your team needs.
Nothing it doesn't.
One workspace for conversations, knowledge, automation, and visibility — with AI that works the way your team does.
Can I upgrade my plan without…
The invoice from March shows…
Thanks, that fixed it!
We need to discuss the API lim…
Instant answers. Clean handoff.
Starts with AI, moves to humans seamlessly — full context always preserved.
Learn moreHow do I add more seats to my plan without upgrading?
Grounded answers. Every time.
Grounded in your docs, with clear escalation when needed.
Learn moreSelf-serve that actually works.
Write articles once. AI references them with context on every reply.
Learn moreRouting modes
Choose how automated
each queue should be.
Clear rules. No black box. Change modes anytime.
Typical result
Automation with human backup
One inbox.
Zero chaos.
Consolidate every customer conversation — email, live chat, and Slack — into a single shared workspace with AI tools that help your team move faster.
Unified channels
Email, chat, and Slack in one view
AI-suggested replies
Drafts for every ticket, instantly
Keyboard-first triage
Assign, tag, and resolve in keystrokes
Collision detection
No double replies, ever
94% AI confidence
Draft ready for review
3 open
Your inbox
The AI that knows
when to hand off.
Set what AI can handle, where humans should step in, and how each queue routes conversations. Clear controls without black-box behavior.
Grounded in your help content
Replies use approved guidance from your knowledge base
Queue-level rules and guardrails
Define allowed topics, escalation paths, and handoff logic
Escalates low-confidence cases
Hands off with context when the AI is uncertain
Action and handoff logs
Review key decisions and workflow events
Support routing policy
Queue rule · Shared inbox
Auto-resolved
AI response sent in scope
Guardrail triggered
Routed to human queue
Cut costs with Adealo.
Adjust to your team's actual usage and see the difference.
Compare with
Zendesk
€1,145Adealo
€79You save per year
€1,066 /month saved vs Zendesk
Estimates based on published list pricing. Actual savings may vary.
Works with the tools
you already use.
Native OAuth connections, real-time sync, and webhooks for anything that isn't listed.
Slack
Route conversations and alerts directly to channels
Microsoft 365
Outlook, Calendar, and Teams in one flow
Google Workspace
Google Calendar sync for scheduling and availability
Outlook
Email sync, scheduling, and calendar
Webhook
Trigger external workflows with custom events
Flat pricing.
Unlimited seats.
Add your whole team — the price doesn't change. Start human, add AI when you're ready.
Saves €120/yr vs monthly
For teams taking back control of their shared inbox.
- Unlimited seats & queues
- Unified email, chat & Slack
- Collision detection
- Basic reporting
Saves €240/yr vs monthly
AI-powered triage and drafting for scaling teams.
- Everything in Human Mode
- AI-suggested replies94% avg. confidence
- Auto-tagging & triage
- Confidence scoring
- Advanced analytics
Saves €600/yr vs monthly
For teams managing multiple brands and client workspaces.
- Everything in AI Copilot
- Unlimited workspaces
- Unlimited agents
- Unlimited widgets
Billed in EUR · Prices exclude VAT · Switch plans anytime
Migration made simple.
Bring your setup over without rebuilding. Teams usually go live in under a week.
Assisted data import
Conversations, tags, and history from Intercom or Zendesk.
Queue and routing mapping
Mapped to your team structure and escalation rules.
Help center + widget setup
Articles, categories, and messenger deployed to your domain.
Need a migration plan?
We map your queues, channels, and guardrails before you go live.
Most teams go live in under a week
Common questions.
Honest answers.
Anything else? Email us at support@adealo.com
Try Adealo free
for 14 days.
Full access. Clear control. No lock-in.