01
Stay quiet when quiet is better
Remain passive when the current page, timing, visitor state, or campaign rules do not support a relevant prompt.
Proactive website engagement
A website surface that knowswhen to speak.
The Smartbar gives Adealo a visible, contextual place to offer help at the moment it becomes useful—without prompting every visitor or hiding the experience behind a corner bubble.
- Contextual prompts
- Quiet by default
- Frequency safeguards
- Conversation continuity
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01Observe permitted context
02Offer relevant help
03Open the conversation
The Smartbar changing with the visitor moment
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What is the Adealo Smartbar?
The Adealo Smartbar is a website engagement surface that can remain passive or present a contextual prompt when configured page, campaign, session, and journey signals make help relevant. When a visitor responds, the same surface opens the Adealo conversation and carries that context forward.
A better entry point
Useful engagement without the constant interruption.
A proactive surface should earn attention. The Smartbar can wait for a configured moment, suppress repeat prompts, and avoid sensitive contexts instead of treating every page view as permission to interrupt.
02
Match the current moment
Use permitted acquisition, page, time, scroll, and consented journey context to shape the offer of help.
03
Respect the dismissal
Apply cooldowns and session frequency limits instead of repeatedly asking for attention after a visitor says no.
04
Carry context into chat
Open the agent with the relevant page and journey context so the visitor does not begin from an empty conversation.
Smartbar flow
Recognize. Offer. Continue.
The Smartbar is the beginning of the conversation, not a separate campaign layer. Its prompt, visitor response, AI answer, and next action remain part of one experience.
- Step 01
Evaluate the moment
Check the configured page and session conditions together with timing, suppression, and active-conversation safeguards.
- Step 02
Present one relevant opening
Offer a concise next step connected to what the visitor is viewing instead of a generic invitation to chat.
- Step 03
Continue with full context
Expand into the agent, resolve the question, and keep the path open to qualification, booking, callback, or handoff.
Engagement controls
Proactive does not have to mean aggressive.
Configure when the Smartbar may become active and when it must stay quiet. The goal is a relevant invitation, not maximum prompt volume.
Workspace controls
- Use page, campaign, session, and consented journey signals.
- Suppress prompts during active conversations and on sensitive pages.
- Apply cooldowns after a visitor dismisses an invitation.
- Limit proactive frequency within a session.
- Switch proactive engagement off from the Agent settings.
Follow the conversation forward.
Explore the connected product, workflow, and integration behind this page.
Questions
The practical details.
It is the website surface through which Adealo can offer contextual help and open the full conversation. Unlike a passive chat bubble, it can change state when a configured moment makes engagement relevant.
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