Every conversation. One shared inbox.
Handle website chat and support email in one workspace. Assign an owner, coordinate with private notes, and review Copilot drafts before replying.
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- Thread assigned
- History retained
Morgan owns the conversation
Assign an incoming conversation so the next step is clear. This is an illustrative workspace; no external action is performed.Private note added
Add internal context for teammates, away from the customer thread. This is an illustrative workspace; no external action is performed.Draft ready · human review required
Use approved knowledge to prepare a reply. Your teammate sends it. This is an illustrative workspace; no external action is performed.Assign an incoming conversation so the next step is clear.
A few essentials.
Keep exploring.
Try it with your own team.
14-day trial · Up to 100 verified AI outcomes · No card required