Adealo
Workspace + resolutions
From €49 monthly. Unlimited teammates. 100 AI resolutions included per month.
Adealo vsTidio.
Compare two SMB-friendly products that can initiate conversations, but package AI and proactive usage differently.
Tidio
Modular Customer Service, Lyro, and Flows products with separate allowances
Tidio lists Customer Service Starter from $24.17 monthly on annual billing and Growth from $49.17. Customer Service, Lyro, and Flows may be purchased individually or bundled.
Choose the right product shape.
Tidio offers modular support, Lyro, and Flows products. Adealo brings intent signals, actions, and handoff into one focused workspace.
Choose modular ecommerce and support tools, or one focused intent-to-action journey.
Choose Adealo when
Website intent-to-action is the center.
- B2B website intent, qualification, and booking are central outcomes.
- You prefer one workspace price with unlimited teammates.
- You want a focused model for contextual prompts and resolved outcomes.
Choose Tidio when
Its broader operating model is the job.
- Ecommerce service and live-chat workflows are the main use case.
- You want Tidio's wider ticketing, Flows, and channel ecosystem.
- Up to 10 included self-service agents fit your team, and you are comfortable monitoring several allowances.
The differences that change the workflow.
Descriptive cells replace misleading yes/no scores. Product packaging can change; verify requirements against the official sources below.
Swipe horizontally to compare both products.
The comparison table can be scrolled horizontally on smaller screens.
| Decision area | Adealo | Tidio |
|---|---|---|
| Primary job | Proactive website intent-to-action for lean teams | Customer service, ecommerce chat, Lyro AI, and Flows |
| Published starting point | €49, €99, or €249 per workspace monthly; €39, €79, or €199 equivalent per month when billed annually | Customer Service Starter from $24.17 monthly on annual billing; Lyro and Flows have separate selections |
| Team pricing | Unlimited teammates on every plan | Up to 10 agents on Free, Starter, and Growth self-service plans |
| Usage model | 100, 500, or 1,500 AI resolutions included per month; €0.49 per additional resolution | Customer Service billable conversations, Lyro conversations, and visitors reached by Flows; modules may be standalone or bundled |
| Proactive AI | Contextual prompts tied to campaign, page, and session signals | Lyro Proactive Roles can start conversations and use Lyro Flows quota |
| Human handoff | Shared inbox with full conversation and visitor context | Live chat, ticketing, assignment, and human handoff features |
| Primary audience | Founder-led, revenue, and customer teams | Broad SMB support and ecommerce teams |
| Pricing simplicity | Workspace plan plus one resolution overage rate | Modular products that can be standalone or bundled, each with selectable allowances |
Best-fit summary: Tidio is a strong fit for ecommerce and support teams wanting live chat, ticketing, Lyro, and Flows. Adealo is a stronger fit for lean B2B teams that want proactive website context, qualification, bookings, and unlimited teammates in one model.
Compare with the bill you actually have.
Tidio uses a different pricing model. Enter your tax-exclusive monthly total in EUR for a clear Adealo estimate.
Use the number from your invoice.
Customer Service, Lyro AI Agent, and Flows are modular products with separate allowances. Enter your configured total above.
Official pricing source · checked 17 Aug 2026 ↗Adealo estimated monthly total: €79.00. This is €196.00 less per month than the spend entered.
Adealo estimate
Grow
€79.00/mo est.
- Base
- €79.00
- Extra usage
- €0.00
- Seats
- €0.00
Compared with the monthly spend you entered
€196.00 less / month
€2,352.00 less over 12 months if the inputs stay the same.
Estimate only—not guaranteed ROI. Your input should include your actual seats, AI usage, add-ons, and negotiated price converted to EUR. VAT, future usage, implementation, discounts, exchange-rate movement, and feature equivalence are excluded. Annual Adealo prices are monthly equivalents billed yearly; overage is measured monthly.
Check every source yourself.
This comparison is written by Adealo and is not an independent review. We use first-party pages only, keep currencies in their published form, avoid invented package totals, and date the review so changes are visible.
Official sources
Checked 17 August 2026- 01Open source ↗
Tidio pricing
Official plan calculator, Lyro allowance, and Flows pricing information.
- 02Open source ↗
Tidio Proactive Lyro
Official June 2026 product update introducing proactive Lyro roles.
- 03Open source ↗
Tidio Lyro actions
Official qualification, CRM action, meeting, and follow-up capabilities.
The short answers.
Yes. Tidio announced Proactive Roles for Lyro in June 2026. Tidio states that these roles use Lyro Flows quota.
See whether the focused model fits.
Start the full Adealo platform with 100 trial resolutions and no card.